Google’s returns options for Nexus 5X owners on Project Fi came under fire last month. With dwindling units of the Nexus 5X—a handset prone to bootloops—in stock, users returning faulty units were offered a $100 Google Play Store credit or a $53 check instead of a replacement handset. Naturally, this lead to some disappointments, but according to Android Police, the situation has now changed in favor of the consumer.
A faulty Nexus 5X owner was recently offered a Moto X4 Android One as a replacement device—something with a retail value of around $399. Project Fi support later confirmed that this was now an option for those with faulty Nexus 5Xs (though you’ll still have to pay the $69 replacement fee).
Given that users have been shelling out several hundred dollars for the Nexus 5X, plus $5 per month for the Device Protection plan that covers the handset, the replacement Moto X4 Android One seems like a much fairer deal.
If you want to find out more what about the handset offers, you can read our full Moto X4 Android One review at the link.
January 22, 2018 at 01:29AM